Service & Support

HESTA Services & Support

From health checks to general overhauls

01

Health Check

We support our customers
in the rejuvenation of their HESTA machines.

02

Spares & Services

Wir reduzieren eventuelle Produktionsunterbrechungen.

03

Express Service

Wir warten Ihre Maschinen vor Ort, ohne große Ausfallzeiten, abgestimmt auf Ihre Produktionspläne.

04

Retrofit

Aus Alt mach Neu. Wir haben Retrofitpakete für Ihre Bedürfnisse: Dichtungssätze, neue Schaltschränke, Wechsel von hydraulischen auf elektromechanische Antriebe,  moderne Sicherheitstechnik.

01

HESTA Health Check

We support our customers in the rejuvenation of their HESTA machines.

Your situation

You have many blow moulding machines that have been built up over many years.

You are dissatisfied with the increasing downtime.

You need additional capacity on your existing machines.

Your machine operators complain about the inadequate condition of the machine or parison head.

You do npt have manpower for qualified maintenance task.

Our offer

  • Our specialists thoroughly analyze the condition of your machines.

  • We have a checklist tailored to your machine park.

  • We show you what needs to be done, machine by machine.

  • Our “rejuvenation program” includes a clearly structured overhaul schedule = a comprehensive and detailed package.

02

HESTA Spares & Services

No downtime! We effectively reduce any production interruptions.

Your situation

You are experiencing an increasing number
of operational interruptions.
Your downtime is too high.

The availability of spare parts
is inadequate, despite high capital commitment. Lead times are far too long.

Our offer

  • We work with you to develop a spare parts service concept. For the majority of your spare parts, we at HESTA will set up a targeted stock supply. Our declared goal is to deliver to you within 2 days.
    Thanks to our newly established hotline, we are available for you 14 hours a day. Our field service can either help you
    remotely or on-site at short notice.

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03

HESTA Express Services

We maintain your machines on site, without much downtime. 

Your situation

Your machine needs to be overhauled/repaired. You can't stop prodoction of your machines for long periodes of time.

Time is money!

Our offer

  • Electrical / Electronics:
    Hardware and software – update/upgrade

  • Safety package: Electrical/mechanical
    safety CE certification

  • Drive conversion:
    a. Wall thickness control to proportional control b. Electric extruder drive
    c. Clamping unit to proportional control and much more.

  • Standard overhaul for assemblies (wear parts):
    Clamping unit, cross-transfer unit, calibration unit, hydraulic components, pneumatic components

  • Improvements of series

04

HESTA Retrofit

Turning the old into new.

Your situation

You are faced with the choice of buying a new machine or overhauling the “old” one.

The old machine has not yet reached the end of its useful life.

You have a number of identical machines – with a new machine, your established standardization and teach-in effect is eliminated.

Our offer

  • Following a discussion of the health check, we will bring your machine
    to our plant for a general overhaul.
    We will provide a preliminary estimate of the scope and required effort beforehand. Any unexpected additional effort will be discussed with you in detail after the initial inspection/dismantling, and the final effort will be quantified.

  • You will receive your machine back updated to the latest level, and we provide a one-year
    warranty.

Voice of the Customer

From the small hidden champion to the multinational corporation – we offer suitable solutions for all our customers.
We cater to your individual needs and deliver an optimal solution for you and your end customers. 

Dr. Thomas Kloubert Geschäftsführer / Verpackungstechnik Frielinghaus GmbH Verpackungstechnik Frielinghaus wollte in eine robuste und anwenderfreundliche, vollelektrische Blasform-Maschine investieren. Nach einem ersten Kontakt auf der K-Messe haben wir dann unser umfangreiches Lastenheft an die Firma „new Hesta“ gesandt.  Wir waren positiv beeindruckt von der Flexibilität und dem technischen Know-How mit dem unsere Anforderungen passgenau in eine Projektbeschreibung umgesetzt wurden. Nach dem technisch alles zu unserer Zufriedenheit beschrieben war, haben wir einen fairen Preis abgestimmt und die Umsetzung gestartet. Die Realisierung des Projektes inklusive Werksabnahme, Montage und Inbetriebnahme liefen reibungslos und professionell. Wir haben dann in Folge bereits die dritte Maschine bestellt, da sich die Maschinentechnik auch in der Anwendung und dem einfachen Bedienkonzept bewährt haben. Gerald Girrbach Owner/CEO / Kunststoff-Packungen AG Wir haben in den letzten Jahren unseren Maschinenpark um weitere 10 vollelektrische HESTA-Maschinen erweitert. Die nächsten Jahre kommen weitere hinzu, da wir weitere Ersatz- bzw. Neuinvestitionen tätigen müssen. HESTA ist uns schon seit Jahren durch kurze Reaktionszeiten bei der Inbetriebnahme und hervorragend Servicequalität bekannt. Unsere Mitarbeiter kommen mit den Maschinen, dank der einfachen Bedienerfreundlichkeit, sehr gut zurecht. Christian Müller Head of Blow Molding Department Kläger Plastik GmbH Hesta's automatic blow molding machines have impressed us for years with their compact and space-saving design, as well as their user-friendly control system. The longstanding, excellent, and reliable cooperation with new Hesta has been supported from the beginning by the great, consistently solution-oriented communication with the contact persons and an outstanding service team. With such a partner by your side, you feel well-equipped for future challenges at all times.

In the last two years, we have expanded our machine park by a further 6 HESTA machines. By the end of 2022, 3 more machines will be added. This trend will continue in the coming years, as we will have to make replacement or new investments in the future. HESTA has been known to us for years due to its short response times during commissioning and excellent service quality. Our employees get along very well with the machines, thanks to the simple and very good user-friendliness. Gerald Girrbach Owner/CEO
Kunststoff-Packungen AG Hesta's automatic blow molding machines have impressed us for years with their compact and space-saving design, as well as their user-friendly control system. The longstanding, excellent, and reliable cooperation with new Hesta has been supported from the beginning by the great, consistently solution-oriented communication with the contact persons and an outstanding service team. With such a partner by your side, you feel well-equipped for future challenges at all times. Christian Müller Head of Blow Molding Department
Kläger Plastik GmbH

Get in touch

Do you have any questions?

new HESTA blow moulding solutions GmbH & Co. KG

Address

Werrenwiesenstraße 89
D-73525 Schwäbisch Gmünd

Email

knabel[at]hesta.de

Telephone & Fax

Tel. +49 (0) 71 71 / 99 790 – 0

Daniel Knabel

Managing Director, Technical Director, Key Account

Telephone +49 (0) 71 71 / 99 790 – 10
knabel[at]hesta.de